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Products FAQ
 

Frequently Ask Questions

Q: Do you ship/take orders outside the United States?

A: We do accept orders from Canada. All other country(none USA) orders will be terminated/cancelled.

 

Q: Will My CD Extra work on a MAC?

A: No, not at this time. MAC version is in developement.


Q: Can I use a different Font?

A: No, the fonts you see in these examples, are the fonts used in your CD Extra.

 

Q: What is your method of payment?

A: We only use Paypal, so you might be ask to setup a FREE Paypal account to process your order.

 

Q: Can I get a refund?

A: No refund for any reason.


Q: How do I order multiple copies of my CD Extra Disk?

A: You can order 1 additional CD, but any more that, we refer you to a good duplication company.


Q: Do you do other/similar multi-media productions for businesses?

A: Yes, refer to our multi-media company for details at: Click Here

 

Q: My CD Extra won't run on my PC, or my computer crashes after inserting the CD

A: Either your computer does not meet the requirements to play My CD Extra CDs, or there is a software conflict. Note: My CD Extra does not trouble shoot software conficts. Try to run the CD on another PC.

NOTE: All My CD Extra products are tested to ensure computer safety and compatabilty.


Q: What are your system requirements for a PC?

A: 

Pentium processor-based PC or compatible computer

Windows 98/ME/2000/XP/Vista

64 MB of RAM (128 MB Recommended)

At least 50 MB of available hard disk space

Internet Explorer 6.0 or higher

Macromedia Flash Player 6.0 or higher **